Make sure you have selected the recipient category where you want to design the certificate. In the Credential Design section, click on the first option that says Select Badge Design.

It will open a user-friendly and very easy-to-use digital badge editor using which you can design your digital badges. You can select any template from the left-hand menu or you can upload a custom template from the Add Photos option from the right-hand menu. The recommended resolution for custom badges is 720 x 720 px. It can be in SVG/PNG/JPG format (We highly recommend SVG without any raster image embedded in it for optimum pixel-perfect results).

After selecting/uploading the badge design, select any element (if using a template) you would like to customize like colour or text. Also, you can put branding elements like the name of your company and logo.

Click on the SAVE button on the top right to save the badge design.